Terms of Use
Gently is an app for keeping track of your recovery after cosmetic surgery. It is provided by Samet Birlik (“we”, “us”). These terms are an agreement between you and us. By using Gently you agree to them, and to our Privacy Policy. If you don’t agree, please don’t use the app.
Apple’s Licensed Application End User License Agreement also applies to your use of Gently. If something in these terms conflicts with it, these terms apply, as far as Apple’s agreement allows.
1. Gently is not medical care
Please read this part closely.
- Gently does not give medical advice, diagnosis or treatment. It is a tracker and an educator. It helps you keep a record of your days and shows general information about typical recovery.
- Your surgeon’s instructions come first. If anything in Gently differs from what your surgeon or care team told you, follow them, not the app.
- Gently can’t tell you whether something is normal. It never judges your symptoms, your numbers or your photos. If something worries you, call your surgeon. That is reason enough.
- In an emergency, call 911 or your local emergency number right away. Don’t wait for the app, and don’t use the app to reach anyone in an emergency.
- Using Gently doesn’t create a doctor–patient relationship with us or with anyone else.
- The typical ranges are general, not yours. The guide’s dates and ranges (“many people drive again after two to three weeks”) come from public patient information published by hospitals and medical organizations, which we name in the app with links. They describe what is common, not what will happen to you, and they are not a plan or a promise. Your recovery can be different, and that alone is not a sign of a problem.
- “Ask your guide” shows your guide’s own lines, nothing else. On iPhones that have it, Apple’s on-device model helps pick which lines answer your question, and turns your own notes into questions you can bring to a visit if you choose to add them. It runs on your phone; nothing is sent to us or anyone. It never writes advice or tells you what your symptoms mean, and it can pick the wrong line: read the line and its source, and ask your surgeon.
- The information has not been reviewed by a clinician. We copy it carefully from its named sources and check it again before each update, but it can contain errors or go out of date, and the sources themselves can change.
2. Who can use Gently
You must be at least 18 years old to use Gently. Gently is made for people in the United States; the information in it follows US sources.
3. Your record stays on your phone
- What you log in Gently (your answers, check-ins, notes, drain amounts, doctor visits and photos) is stored only on your phone, inside the app. We don’t receive it, and we have no copy of it.
- Because of that, we can’t recover it. If you delete the app, lose or reset your phone, or move to a new phone, your record can be lost for good. Gently keeps your record out of iCloud backups on purpose, to protect your privacy. To keep a copy, use “Save a copy” in Settings and store the file somewhere you trust.
- Photos are taken inside the app and stay inside the app. They don’t go to your photo library, and no one, including us and any AI, looks at them.
- You are responsible for who can use your phone. We recommend keeping the app’s Face ID or passcode lock on.
- If you choose to, the app sends us a report when it crashes, so we can fix it: what went wrong in the code and your iPhone’s model and iOS version. A crash report never includes your name, email, Apple Account or what you log: no pain or swelling score, drain amount, note, photo, date or doctor visit. You can say no, and you can turn it off at any time in Settings. The app sends nothing else. The Privacy Policy explains this in full.
4. What you share is up to you
Gently never sends your report, photos or record to anyone. When you share something, such as your report with your surgeon, you do it yourself, through your phone’s share sheet, to people and apps you choose. Once it leaves the app, it is in your hands and theirs, not ours. Please check who you are sending to.
5. Purchases
- Gently is a paid app. You can try it free for 3 days. After that, the app’s screens stay closed until you pay once. There is no subscription and no automatic charge: nothing is charged unless you choose to buy.
- The price is shown in the app before you buy, as the App Store gives it to us.
- Purchases are made and handled by Apple, under Apple’s terms. Refunds are decided by Apple: you can request one at reportaproblem.apple.com.
- If you reinstall the app or use a new phone with the same Apple Account, use “Restore purchase” to get access back. Restoring access does not restore your record (see section 3).
- Whatever you logged stays on your phone, whether or not you buy.
6. Using Gently fairly
Please don’t copy, resell or redistribute the app or its content, try to break or get around its locks or purchases, or use it in a way that breaks the law. The app, its design, its writing and its drawings belong to us or to those who licensed them to us. Sources quoted in the guide belong to their publishers.
7. No warranty
We work hard to make Gently careful and reliable, but we provide it “as is” and “as available”, without any warranty, express or implied, including any warranty that it is accurate, complete, uninterrupted, free of errors, or fit for a particular purpose. Reminders and notifications depend on your phone and its settings, and they may not arrive. Don’t rely on Gently for anything time-critical, such as taking a medicine or getting to an appointment.
8. Limits on our liability
As far as the law allows:
- We are not liable for any indirect, incidental, special or consequential damages, or for any loss of data, that comes from using or not being able to use Gently, including decisions you make about your health or care.
- Our total liability to you for any claim about Gently is limited to the amount you paid for it.
Some places don’t allow some of these limits. Where that is so, they apply only as far as the law permits.
9. Changes
We may update Gently and these terms. If we make an important change to the terms, we’ll tell you in the app before it takes effect. Using Gently after that means you accept the new terms. We may also stop offering Gently; if we do, the app may keep working on your phone, but we can’t promise updates.
10. Law and disputes
These terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict of law rules. Any dispute will be handled in the state or federal courts located in New Jersey, unless the law where you live gives you the right to bring it elsewhere. Before going to court, please write to us; most problems can be solved by a conversation.
If any part of these terms can’t be enforced, the rest still applies.
11. Contact
Questions about these terms: [email protected].